Job: Relationship Manager

Title Relationship Manager
Categories Banking and Finance
Job Information

Our client is an established international bank with a strong focus on its regional consumer banking business. The team is seeking dynamic individuals who are capable of building long-lasting relationships with existing and potential clients, to grow their retail portfolios.

Responsibilities:

  1. Identify client financial needs through a “customer needs-based profiling” and bridge their financial gaps with wealth management products from appropriate channels such as: insurance, deposits, unit trusts, mortgages etc
  2. Vigorously source/develop new business from referral networks both internally and externally
  3. Up-sell or cross-sell to existing and prospective customers through road shows, referrals, tele-consulting, bank’s in-branch activities and follow-up with appointments
  4. Ensure that current and prospective clients have a consistent and superior banking experience through delivery of excellent customer service
  5. Meet assigned revenue, balance sheet growth, referral and activity targets
  6. Participate in Local Area Marketing activities and maintain a database of prospects for tracking and analysis.
  7. Action day-to-day operational and administrative tasks as assigned by the Team Manager e.g. daily reporting, deposit processing, compliance checks, client account instructions
  8. Comply with established policies and procedures to ensure the confidentiality and security of bank and client assets and information
  9. Maintain a high standard of ethics and conduct for sound banking operations, business success and the bank’s reputation

Key Skills and Experience:

  • Current and/or previous experience within the finance/insurance industry
  • At least 1 year of relevant experience in consumer banking sales preferred
  • Proven track record in excellent Sales performance
  • Good relationship management skills
  • Strong business acquisition skills
  • Candidates with CFMAS 1B. M5, M6, M8, M9, HI will be advantageous
  • Analysis/ problem solving skills
  • Service Quality assurance
  • Sales ability/ persuasiveness
  • Building positive working relationships
  • Effectively bilingual in English and Chinese so as to communicate successfully with our global customers

Only shortlisted candidates will be contacted.

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