Job: 50 Bank Customer Services Officers

Job Responsibilities:

• Deliver personalised service over the telephone to customers on various banking products, accounts, and services enquiries in an effective and efficient manner.

• Ability to understand customers’ needs and provide appropriate solution and attention.

• Identify cross-sell opportunities during customer interaction.

• Consistently deliver quality service to our customers to achieve total customer satisfaction.

• Solicit customers’ feedback and identify problem trends for improvement actions.

• Assisting customers with their enquiries, escalate/ re-direct problems when appropriate

Key Skills and Experience:

• At least 1 year of working experience in the sales or call centre environment is required.

• Applicants must be willing to work in Central

• A pleasant voice, positive telephone manners.

• Attentive listening and communication skills.

• Good command of oral and written English.

• Able to start immediately

Limited Vacancies.

Call Recruit Strategy Today at 6 883 1033 or Email : cso@recruitstrategy.com

Recruit Strategy is one of the few accredited selected agency that passed the stringent recruitment standard setforth by the banking regulators with ethical, quality and accurate successful candidate match and low attrition level.

Thank you.